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Senior Manager, Trade Ops

4.00 to 6.00 Years   Chennai   16 Oct, 2019
Standard Chartered Bank Ltd
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

The Role Responsibilities

  • Achieving processing & operational standards by
  • Ensuring that the processing capabilities are geared up to achieve timeliness and accuracy standards as per the Service Level standards and strive to exceed the agreed standards;
  • Ensuring that the team members responsible for are adhering to the procedures set in the Departmental Operating Instructions manuals in order to achieve optimum efficiency in the conduct of their jobs;
  • Ensuring compliance with all applicable Rules / Regulations and Company and Group Policies;
  • Identifying exceptions from the norms & initiating corrective and preventive actions.
  • Comply with Group Sanctions Policy and Procedures
  • Comply with Local Sanctions Policy and Procedures, if any.
  • Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and Reporting all suspicious Transactions to the Line Manager.
  • Ensure appropriate escalation process in case of transactions in need.
  • Delivering financial efficiencies by
  • Ensuring that the operations of the Trade Service areas are managed within the established budgets and target cost / income ratios.
  • Meeting target service quality standards by
  • Establishing and maintaining a close working relationship with the customers to ensure that service issues are promptly escalated and acted upon;
  • Initiating & implementing service quality initiatives within the Team to improve productivity, accuracy and timeliness.
  • Upholding the values of the Group and Company at all times.
  • Building and maintaining team morale by
  • Promoting an environment where all team members develop a sense of involvement in the conduct of their regular work and contribute ideas with the objective of achieving excellence in service quality.
  • Working with the line managers to develop key resources through appropriate training.
Our Ideal Candidate
  • 4 Years experience in Trade Finance.
  • Preferably Professionally qualified in Economics / Finance / Banking / Business Administration.
  • Knowledge of core banking, products and operations with a good knowledge of Trade Finance Products.
  • Well developed analytical skills, ability to handle high priority issues on product delivery and strong interpersonal skills.
,

Keyskills :
finance sales mis accountancy qualitystandards eniorManager

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