shift supervisor

Job Description

Shift supervisorsmanage work schedules, allocate tasks, and ensure there is enough staff for each shift. This duty requires excellent time management and decision-making skills. By effectively assigning tasks and managing the work shift, they ensure that all aspects of store operations are covered. AShift Supervisor is a professional who is in charge of overseeing business operations on their shift. They must be able to delegate tasks, resolve problems, and make sure that everything goes smoothly for everyone during a given work shift, including stocking inventory all day long until closing down at night
• Manage daily schedules, employee shifts, and time-off requests
• Assign duties to employees and oversee their progress
• Ensure that daily sales/production goals are met
• Count cash at the end of the shift and manage bank deposits
• Train and integrate new workers
• Provide guidance and feedback to employees when needed
• Ensure industry rules and regulations are followed
• Handle customer and employee complaints
• Resolve conflicts between employees
• Transfer products and other objects to and from the worksite on occasion
Customer service skillsInterpersonal skillsAddressing customer concernsLeadershipCommunicationProblem solvingAbility to multitaskBusiness skillsManage cash and bank depositsSales forecastingEnsure quality and safety

Keyskills :
problemservicecustomerleadershipcommunicationbusinesssolvingmultitaskinterpersonalconcernsaddressingskills