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Tech & Enablement Specialist, Remote position for Top IT Companies

Fresher   Chennai, BangaloreBangalore, Hyderabad, Gurugram, Mumbai City   28 Sep, 2025
WHITE HORSE MANPOWER CONSULTANCY (P) LTD
Job LocationChennai, BangaloreBangalore, Hyderabad, Gurugram, Mumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaIT Operations / EDP / MIS
EmploymentTypeFull-time

Job Description

    Role:Tech & Enablement SpecialistShift Timing:US Shift (Flexibility required)Experience:3 to 7 YearsJob Type:Full-TimeLocation:India (Remote or Onsite, as per client requirement)Domain:IT Support, Business Enablement, ComplianceRole Overview:This role is part of the Tech & Enablement team working closely with business, IT, and compliance teams to ensure smooth operations across user access management, IT program support, system availability, and compliance audits. The role supports global tools and systems across business functions, ensuring proper coordination and technical enablement in a US shift setting.Key Responsibilities:1. User Access Management
    • Add/modify/delete/maintain user access across tools
    • Manage and regularly update user access lists
    • Enable access for new tools or users and coordinate with IT teams
    • Ensure timely deactivation of access upon employee exits or role changes
    Tools Exposure:Salesforce, SAP ECC, SAP S/4HANA, Power BI, PowerApps, Varicent, Vistex2. Compliance Support
    • Coordinate and supportquarterly/yearly SOX auditrequests
    • Maintain audit trails and documentation for access changes and system support
    • Ensure alignment with global IT compliance frameworks
    3. User IT Support
    • Monitor downtimes (planned/unplanned) and communicate proactively
    • Work with IT teams for issue resolution, ticket creation, and follow-ups
    • Notify users regarding outages and service updates
    4. Programs & Projects Support
    • Identify business or IT-led programs/projects
    • Evaluate and communicate potential production impact
    • Assist with business requirement gathering
    • ProvideUAT (User Acceptance Testing)and deployment readiness support
    • Support production deployment, user training, and post go-live assistance
    Required Skills & Competencies:
    • Experience inuser access governance, IT service desk, or program enablement roles
    • Strong knowledge ofsupport ticketing systems(e.g., ServiceNow, JIRA)
    • Ability to coordinate across global teams and manage technical escalations
    • Understanding ofSOX controls, audit requirements, and user access compliance
    • Strong communication and organizational skills
    Preferred Qualifications:
    • Bachelors degree in Computer Science, IT, Engineering, or related field
    • ITIL certification is a plus
    • Familiarity with project management or Agile/Scrum tools
    Contact:hidden_mobile / hidden_mobile /hidden_mobile

Keyskills :
engineeringsciencebusinessproductioncommunicationcomputerpowersupportmanagementaccesssalesforceecctechnicaldocumentationoperationscoordinationsapenablementtechcompliancechatgptglobalskillsshiftuserremotes/4hanadeploymen

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