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Transaction Processing New Associate

Fresher   Chennai,Bangalore   14 Oct, 2024
Job LocationChennai,Bangalore
EducationNot Mentioned
SalaryRs 1.0 - 2.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Care Executive (Call Centre)
EmploymentTypeFull-time

Job Description

    Graduate of a bachelors degree in Accountancy, Finance or any Business-related course.Liaise with operations to understand the industry, processes and business needs, as well as identify the solution required Solution design with the end-to-endsustainable output in mind Estimating timelines and headcount required, and ensuring that these timelines are met Stakeholder and Program Management of analytics initiativesEnsuring that vernance is in place Track improvement and quantify benefits for the business case creation Collaborate with delivery and/or the client for proposed recommendations based on the insights generatedproficient in communicationFinance and accounting termsRespond to client inquiries or complaints regarding company products, contractual agreements, licensing, and billing via incoming telephone calls, written correspondence or email, and by using various system work queuesProcess electronic payments via inbound telephone callsReview and research account inquiries with respect to established policies, billing, procedures, contractual agreements, and current licensing practicesFollow up on leaders requests and internal requestsCoordinate problem resolution with appropriate departmentsResults-driven and patientHigh degree of attention to detail and trustworthiness

Keyskills :
communication skillsdecision-making

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