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Windows Administrator - Bangalore Location

2.00 to 6.00 Years   Chennai, Hyderabad, Mumbai City, Delhi   11 Jul, 2022
I Square Soft
Job LocationChennai, Hyderabad, Mumbai City, Delhi
EducationNot Mentioned
SalaryRs 3.0 - 8 Lakh/Yr
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Hello Everyone,Greetings!!We have an immediate Job Opportunity for the role of Windows Administrative for Bangalore Location Below is the JD, this Role will be 24/7 Rotational Shifts.
    • Hands on experience with Incident, Problem & Change management process
    • Experience in Handling CRQs
    • Monitoring the Netcool browser to triage traps related to Windows, Unix and Network issues.
    • Document alerts and response to such alerts within various ticketing systems.
    • Gathering diagnostic information to assist Tier 3/4 teams with troubleshooting efforts.
    • Facilitating hardware issues and ordering replacement parts.
    • Installing/upgrading/troubleshooting monitoring application.
    • Ability to identify system, application, hardware issues or network issues and troubleshoot/escalate accordingly.
    • Suggest improvements to current procedures and other work tools to improve efficiency as needed.
    • Ensure all documented processes, procedures, and SLA s are adhered to.
    • Update and maintain shift turnover.
    • Monitor ticket queues in various ticketing systems and complete tasks required to maintain service levels and availability.
    • Experience in handling Windows Linux server technologies. Understanding of networking concepts
    • ITIL awareness
    Requirements:
    • 3 - 5 years experience of working in a 7x24x365 fast-paced supporting multiple clients with the ability to work a flexible schedule.
    • Basic Windows, Linux & Network skills
    • Experience with network, application and system troubleshooting, monitoring tools and responding to alerts, escalation process and procedures.
    • Needs to be independent while working on a team in a global environment.
    • Excellent written and verbal communication skills.
    • Excellent interpersonal skills with the ability to interact professionally with all levels within the organization
    Interested resources can share the profile to hidden_emailRegards,Sunil Kumar RI Square Soft,

Keyskills :
dhcpactive directorywindows serverwindowstroubleshootinglinux serverservice levelsmonitoring toolschange managementticketing systemsescalation processinterpersonal skillsverbal communicationsystem troubleshootingunixlinuxtriagenetcoolhar

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