Assistant Manager - Debt Management Serv...

Job Description

JOB DESCRIPTIONJob PurposeAchieving Targets in various parameter assigned. Look after Car Finance business with Maintaining compliances. Also handling partners and Agencies.Duties and Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) management.
• Develop and implement strategies to improve collection rates.
• Case to Case tracking.
• Resolution at per AOP within agreed timelines.
• Portfolio Management.
• Debt Collection Strategy.
• Target Achievement.
• Regulatory Compliance.
• Reporting and Analysis.
• Risk Management.
• Team Leadership.
• Vendor Management.
• Coordinating with internal and external clients.

Required Qualifications and Experience

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) management.
• Develop and implement strategies to improve collection rates.
• Case to Case tracking.
• Resolution at per AOP within agreed timelines.
• Portfolio Management.
• Debt Collection Strategy.
• Target Achievement.
• Regulatory Compliance.
• Reporting and Analysis.
• Risk Management.
• Team Leadership.
• Vendor Management.
• Coordinating with internal and external clients.

Locations - BASIC SECTIONJob LevelGB02Job TitleAssistant Manager - Debt Management Services - The Wheels, UCF, UCFJob LocationCountry: IndiaState: ODISHARegion: EastCity: CuttackLocation Name: CuttackTier: Tier 2

Keyskills :
debt collection strategy regulatory compliance risk management team leadership portfolio management debt management