Assistant Manager - Rural Term Loan

Job Description

JOB DESCRIPTIONJob PurposeThis position is open with Bajaj Finance Ltd.Duties and ResponsibilitiesIBA Identification, Management and Deliverables:

1. Screening of potential IBAs basis fitment and profile
2. Fulfilling of required criteria before profile is sent for enrollment
3. Discrepancy resolution with central support team
4. Daily connect with IBAs recruited and update on KPIs
5. Drive IBA Log in and Talk Time metrics
6. Lead and business generation per business plan shared
7. Dynamic allocation of data basis field requirements in co-ordination with central support team
8. Resolve all IBA system issues and queries with central team where required
9. Maintain IBA activation rates over targets rolled out
10. Ensure communication to IBAs on disbursement and earnings
11. Motivate IBAs to qualify for R&R and grievance addressal
12. Real-time co-ordination channel between Sales, IBA, and Central support

Systems Understanding & Data Analysis:

• Understanding of CRM & lending system, Salesforce.com & Finnone is a must
• Excellent working knowledge of MS Excel
• Dialer understanding specifically in a decentralized telecalling environment
• Tracking all important metrics of business on a regular basis

Required Qualifications and Experience

• Should have 1-2 years of Outbound Sales team management experience
• Prior experience in a sales role in retail lending would be an added advantage
• Should have a collaborative work style to engage with peers & colleagues across the company
• Excellent Team Management & Interpersonal Skills
• Exceptionally high motivational levels and need to be a self-starter

Locations - BASIC SECTIONJob LevelGB02Job TitleAssistant Manager - Rural Term Loan, RPL, SalesJob Location

• Country: India
• State: GUJARAT
• Region: West
• City: Dahod
• Location Name: Jhalod
• Tier: Tier 3

Keyskills :
outbound sales management crm system knowledgedata analysis proficiency team management skillscommunication skillsretail lending finnone disbursement