Team Lead , GSF Distribution Network

Job Description

At Amazon, we strive to be Earths most customer centered company where people can find and discover anything they want to buy online. We hire the worlds brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. Were making history and the good news is weve only just begun.Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associate who mentors/guides the associates towards ensuring meeting customer expectations by following our standard work practice keeping safety & quality in mind. This role will be based in Ahmedabad only.Key Job Responsibilities

• A graduate with 1-3 years of experience in a customer facing environment, warehousing, logistics or manufacturing.
• Strong execution skills, action oriented, go-getter. Good people management skills.

Job ResponsibilitiesWere seeking a Team Lead for our Perishable /hub operations. In this role, you will be responsible for:

• Initially being part of planning and executing the launch of the FC and then ramping up the site to necessary processing capacity.
• Single handedly managing, on a daily basis, end to end operations for a 3P operated pantry FC overseeing inbound, outbound and ICQA operations.
• Meeting customer facing metrics, while maintaining cost targets for the site and upholding safety and morale of the 3P team reporting to you.
• Working with all stakeholders to ensure smooth operations and partner experience and keeping a close monitoring of site health by conducting 4M, 5S and inventory audits for the FC on a daily basis.

Locations

• IND, DL, New Delhi

Keyskills :
process management people leadership data analysis customer focus safety standards manufacturing action 5s innovation planning