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Affluent BankingNetwork Coverage - Teller

0.00 to 3.00 Years   Delhi   06 Dec, 2023
Axis Bank
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    TellerINTERNAL USAGE:No. of Vacancies:1Reports to:BOSHIs a Team leader NoTeam Size:1Grade:Assistant Manager, Deputy Manager, ManagerBusiness:Affluent BankingDepartment: Affluent BankingSub-Department:NALocation:Per requirementAbout Affluent Banking Affluent Banking caters to a segment of customers who are High Net Worth Individuals with a range of customizable offerings in wealth management, personal banking and business & lending solutions. It gives a highly personalized services with an expertise driven approach of an investment house with the great stability and immaculate execution. Affluent Business offer a gamut of different product offerings tailor-made to its customers with seamless touch-pointsAbouttheRole A teller acts as the customer representative of a bank and is responsible for the accurate and safe handling of routine bank transactions. The teller assists customers with financial transactions such as cashing checks. depositing money, and collecting loan payments.Key Responsibilities Error free Execution of LCY transactions such as - cash deposits/ cash withdrawals, TIDE liquidation, draft issuances, in house transfers, draft cancellations, maintenances such as address change, cheque book & deposit slip issuance, PAN updation & stop payments Managing Cash within allotted limits. Adherence of cash desk timing as per regulatory guidelines Cash balancing at end of day which includes the preparation of the teller blotter sheet, MIS & preparation of reports like Stop payment, Heavy cash, MIFT, Address change, Multiple cheque bounce, etc Managing PINS & cheque books as custodians if applicable. Handling secured stationary such as DD & other misc. stationary. Drive NPS@90% - Provide strong service culture to improve service quality & create superior customer service. Drive client excellence through Net Promoter Score. Ensuring nil audit observations Nil overage and shortages Nil escalations related to delay in transaction execution Timely archival of teller batches.QualificationsOptimal qualification for success on the job is: Graduation/ Post graduation from a recognized institute 0-3 years experience in the relevant fieldRole Proficiencies:For successful execution of the job, the candidate should possess the following: Knowledge of banking products and services Ability to solution issues and manage complex situations Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skillsAboutAxisIncorporated in 1994, Axis Bank is one of India s most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool.The Bank has a young & engaged workforce of over 100,000 employees, with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.#ComeAsYouAre We are dil se open. Women, LGBTQIA and PwD candidates of all ages are encouraged to apply,

Keyskills :
banking productscash handlingcustomer servicecommunicationnetworkingrelationship building

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