Assistant Call Center Manager

3.00 to 7.00 Years Delhi 27 Mar, 2024

Job Location	Delhi
Education	Not Mentioned
Salary	Not Disclosed
Industry	Others
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

Company DescriptionAIMLAY is a global and top-notch educational and writing service platform for working professionals. We offer numerous courses from grade ten till Ph.D. and provide full-fledged assistance for Ph.D. holders from the entrance to completion of a doctorate. We have powerful connections and collaborations with multiple universities all over India. Our goal is to improve lives by providing accessible education for all working professionals.Role DescriptionThis is a full-time on-site role for an Assistant Call Center Manager located in Delhi. The Assistant Call Center Manager will be responsible for ensuring customer satisfaction, analyzing data to enhance performance, managing the team, and maintaining effective communication with clients and team members.Should have excellent experience in Call Auditing QualityQualifications Excellent customer satisfaction skills Proven experience in contact center management and team management Strong analytical. skills Effective communication skills Bachelors degree in Business Administration, Communications, or related field Experience in the education or e-learning industry is a plus,

Keyskills :
Contact Center ManagementTeam ManagementAnalytical SkillsEffective Communication SkillsCall Auditing Quality

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Assistant Call Center Manager

Job Description

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