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| Job Location | Delhi |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | KPO / Analytics |
| Functional Area | Customer Service (Domestic)Technical Support / Helpdesk |
| EmploymentType | Full-time |
Description Content Support ExecutiveJob Location- New DelhiAbout Chegg: What is CheggAn always on digital learning platform. Chegg puts students first Everything we build in this company is student- focused, making us the leading student- first connected learning platform. Chegg strives to improve the overall return on investment in education by helping students learn more in less time and at a lower cost. This is achieved by providing students a multitude of educational tools from affordable textbook rentals to Chegg Study which supplements their learning through 24/ 7 tutor access, step- by- step help with questions, and more. Chegg is a publicly- held company based in Santa Clara, California and trades on the NYSE under the symbol CHGG.Why do we existStudents are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, and Chegg Internships and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.Video Shorts - Life at Chegg: https:/ / jobs.chegg.com/ Video- Shorts- Chegg- Services Certified Great Place to Work!: http:/ / reviews.greatplacetowork.com/ chegg Chegg Corporate Career Page: https:/ / jobs.chegg.com/ Chegg India: http:/ / www.cheggindia.com/ Chegg Israel: http:/ / insider.geektime.co.il/ organizations/ chegg Chegg is an equal opportunity employer Roles & Responsibilities: Book Logistics o Text file creation & Identification of problems and chapters in textbooks. o Updating chapters and problems in notepad file in a prescribed format. Matching sheet creation. o Comparison of questions in the newly arrived books with the old editions. Abuse Review o Review the abusive content on the site and take actions against according to our abuse policy. EA Review o Review the Expert Answerer accounts/ answers and suggest relevant actions. OCR Transcription o Prepare a matching sequence for the matched problems in an excel spreadsheet OCR question transcription. o Capture the questions from e- book pdf/ textbooks using the OCR tool. o Conversion of questions into a html file along with images, diagrams, tables. Copyright Escalations o Review and action on user reported copyright content. Qualification: - B.Com/ B.Sc/ BBA/ BA Requirement: Graduate in any stream (with minimum 1- year experience). Good communication skills (both oral and written). Good knowledge of working in excel. Should have a goal oriented, time management skills and pleasing personality. Should be willing to work in rotational shifts. Screening pattern: HR Discussion English Online Test Technical Discussion Managerial Discussion Join our cause as we revolutionize the way students study online. Be a part of Chegg to make a difference in students lives.,
Keyskills :
customer relationssales maildelivery emailreturn on investment time managementdigital learning