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Customer Care Executive for Bengali language

0.00 to 4.00 Years   Delhi,Gurugram   24 Feb, 2025
JDM CONSULTANCY
Job LocationDelhi,Gurugram
EducationNot Mentioned
SalaryRs 1.5 - 2.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Dear Candidate,We have Urgent Hiring for Customer Care Executive for Bengali language.Roles and Responsibilities :_Conducting customer satisfaction surveys to understand what areas of the companys services need improvements_Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution_Dealing with customer issues and churning out an easy-to-follow solution_Helping customers choose the right product for their requirements and budget_Handling customer concerns and complaints in a timely manner_Establishing a positive rapport with all clients and customers in person or via phone_Interacting with customers to ensure they have a desirable and shareable experienceAbout Company :IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries.Job Details :Designation : Customer Service ExecutiveLanguage : BengaliLocation : GurugramTransport : One side Cab in Odd Hours
    • Salary : Freshers : 15,500
    • Salary : Experienced : 17,500
    Eligibility :_Must have Good Communication Skills (Bengali, English)_Must be Graduate_Immediate Joiner_Must Know MS Word, MS Excel and Basic Computer Knowledge_Must possess the ability to work and research/ resolve issues independentlyInterested Candidates Can Send their Resume onEmail ID : hidden_emailMobile Number : hidden_mobileJDM ConsultancyChoose the Best, Out of the Best

Keyskills :
upsellingcustomer carebengalivoice processcustomer servicebpo

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