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Customer Relation Executive

1.00 to 3.00 Years   Delhi   12 Mar, 2025
BIZZHYPE ENTERPRISES Hiring For Dowin Solutions Pvt Ltd
Job LocationDelhi
EducationNot Mentioned
SalaryRs 2.0 - 2.5 Lakh/Yr
IndustryEngineering / Construction
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Profile: CRM ExecutiveExperience: 1 YearsSalary: 18k to 25kLocation: Priyadarshini Vihar, DelhiFull job descriptionA customer relationship management (CRM) executive manages a companys interactions with customers. They work to improve customer satisfaction and retention. Responsibilities
    • Customer service: Handle customer inquiries, complaints, and feedback
    • Relationship management: Build and maintain relationships with customers
    • Strategy: Develop and implement strategies to retain customers and expand the customer base
    • Marketing: Work with marketing teams to improve the customer experience
    • Data: Analyze customer data to identify trends and opportunities
    • Reporting: Prepare reports on customer interactions and performance
    • Communication: Communicate with customers via email, SMS, and social media
    • Training: Participate in training and learning opportunities to expand knowledge
    • Compliance: Adhere to company policies and procedures

Keyskills :
customer relationshipcustomer service

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