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customer service Executive

0.00 to 1.00 Years   Delhi,Ghaziabad, Noida   01 Apr, 2025
IMPACT UNIVERSAL XPERTS
Job LocationDelhi,Ghaziabad, Noida
EducationNot Mentioned
Salary< Rs 50,000 - 2.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Key Responsibilities:- Respond to customer inquiries via phone, email, and chat- Resolve customer issues in a timely and effective manner- Provide accurate and concise information to customers- Utilize knowledge base and other resources to resolve customer issues- Meet or exceed performance metrics, including quality, productivity, and customer satisfactionDesired Skills:- Excellent communication and interpersonal skills- Strong problem-solving and analytical skills- Ability to work in a fast-paced, dynamic environment- Strong attention to detail and ability to multitask- Ability to adapt to changing processes and proceduresIf youre passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, please submit your application!

Keyskills :
customer serviceinbound processcustomer supportoutbound process

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