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Customer Service Representative

1.00 to 6.00 Years   Delhi,Gurugram   08 Mar, 2025
Job LocationDelhi,Gurugram
EducationNot Mentioned
SalaryRs 2.5 - 5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

    Dear Candidate,We have Urgent Hiring in Customer Service International for Following Companies :Teleperformance, Admiral Solutions, IGT Solutions, Zomato , Majorel and Tech MahindraProcess : Voice/ Non Voice/ Email /Chat/ BlendedRoles and Responsibilities :_Conducting customer satisfaction surveys to understand what areas of the companys services need improvements_Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution_Dealing with customer issues and churning out an easy-to-follow solution_Helping customers choose the right product for their requirements and budget_Handling customer concerns and complaints in a timely manner_Establishing a positive rapport with all clients and customers in person or via phone_Interacting with customers to ensure they have a desirable and shareable experienceJob Details :Designation : Customer Service RepresentativeProcess : International ProcessLocation : Gurugram/NoidaFree Transport: Both Side5 Days WorkingFree Meal
    • Package : upto 45,000 CTC PM Incentives Bonus Perks Transport (*Depends on the Experience)
    Eligibility :_Minimum 6 Months Experience in International BPO_Must have Good Communication Skills_Grad/UG Both Can Apply_Immediate Joiner_Must Know MS Word, MS Excel and Basic Computer Knowledge_Must possess the ability to work and research/ resolve issues independentlyInterested Candidates Can Send their Resume on hidden_emailorSend Resume at Below No.HR - hidden_mobileJDM ConsultancyChoose the Best, Out of the Best

Keyskills :
inbound processvoice processinternational call centercustomer service representativesbpo

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