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Customer Service Specialist

0.00 to 4.00 Years   Delhi   12 Mar, 2024
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryOthers
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Company DescriptionSukoon Health is dedicated to providing high-quality, evidence-based, and holistic mental healthcare in India. Our multidisciplinary team of highly experienced psychiatrists, psychologists, and counsellors have guided over 30k clients towards long-term recovery. Our vision is to lead a transformative movement in mental healthcare, fostering a society where holistic well-being, compassionate treatment, and inclusivity prevail. We have been awarded by the Economic Times for Excellence in Clinical Services - Psychiatry.Role DescriptionThis is a full-time on-site role as a Customer Service Specialist, located in New Delhi. The Customer Service Specialist will be responsible for daily tasks including customer support, managing customer satisfaction, maintaining high-quality phone etiquette, and ensuring a positive customer experience. 24/7 Work Environment. Rotational Week Off. Salary upto 50k. Incentives available. Conversational language- Hindi and English. Kannada speaking is an advantage.Qualifications Customer Support, Customer Satisfaction, and Customer Service skills Excellent phone etiquette and customer experience skills Strong communication and problem-solving skills Ability to work well in a team environment Experience in healthcare or mental health industry is a plus Bachelors degree in a relevant field or equivalent work experience,

Keyskills :
Customer SupportCustomer SatisfactionCustomer ServicePhone EtiquetteCommunication

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