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Customer Support

3.00 to 7.00 Years   Delhi   06 Dec, 2023
Job LocationDelhi
EducationNot Mentioned
SalaryRs 50,000 - 2.5 Lakh/Yr
IndustryTravel / Tourism
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Pack n flyProfile - Customer SupportJob location : Sector 63, NoidaShift timing are 2:30pm to 11:30pmRoles and responsibilities:Coordinating with clients for all travel related inquires regarding flight, hotels and packages. Handle post sales queries. Collect prompt and accurate customer feedback Regularly maintain good relationship with customers. Practical working knowledge of GDS is mandatory. Escalate unresolved issues to relevant internal teams.Qualifications:- Graduates/undergraduate- 3 years of Proven experience as a customer support agent in the travel and tourism industry.- Strong understanding of the travel industry, and customer preferences of UK/US market.- Proficiency in GDS tools and softwares. - Excellent communication skills.

Keyskills :
customer supporttravel management

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