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Engagement Manager

9.00 to 14.00 Years   Delhi   21 Dec, 2023
Job LocationDelhi
EducationNot Mentioned
SalaryRs 6 - 14 Lakh/Yr
IndustryOil & Gas / Petroleum
Functional AreaOperations Management / Process AnalysisOil & Gas Engineering
EmploymentTypeFull-time

Job Description

    Job briefWe are looking for an Engagement Manager to build positive relationships with clients during projects. Youll be the assigned clients first point of contact, ensuring that our customers remain satisfied with our services.To succeed in this role, youll need to communicate well and multi-task under tight deadlines. Experience in sales and customer service is an asset in this position. If youre a team player and a problem-solver, wed like to meet you.Your goal will be to ensure that our relationships with customers are strong, profitable and enduring.Responsibilities
    • Foster positive relationships with our customers as their primary point of contact
    • Help clients implement services and plan projects effectively
    • Ensure that contract terms and conditions are met
    • Manage invoices and bills for assigned customers
    • Identify upselling and cross-selling opportunities
    • Address customer issues with speed and efficiency
    • Work with sales teams to generate new business
    • Prepare reports on project performance
    Requirements and skills
    • Proven experience as an Engagement Manager
    • Project management experience
    • Background in sales and customer service is a plus
    • Proficient in MS Office and CRM/project management software
    • Strong organizational and multitasking skills
    • Customer-oriented approach
    • Excellent verbal and written communication abilities
    • Sharp business acumen
    • Problem-solving aptitude
    • BSc/BA in Business or similar field
    • Reference to your job application that we have viewed on a job-site, kindly send your resume/Cv hidden_email

Keyskills :
managerial financemanagerial economicsmanager selection

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