Guest Relations Executive

Job Description

• Greet clients to the office and communicate with them to determine their purpose for the visit.
• Respond to inquiries regarding available properties and property prices in different areas.
• Assist clients in determining an estimate for their own properties by looking through similar listings.
• Assign real estate agents to walk-in clients based on the areas that they cover and their specific expertise.
• Schedule appointments between agents and clients based on the availability and convenience of both parties.
• Perform follow-up duties to ensure that all meetings are successfully carried out.
• Assist clients in filling out client personal information forms and ensure that all such documents are confidentially filed.
• Provide support in creating informational documents such as brochures and flyers to attract new clients.
• Create and maintain liaisons with vendors and suppliers to ensure that appropriate solutions for obtaining supplies and office equipment are made.
• Receive, sort, and distribute incoming mail to intended recipients within the office and make arrangements for outgoing mail to be delivered to the courier.
• Manage invoicing and payments by ensuring that all payment instruments are properly handled through the bank.
• Provided support in handling travel arrangements for property managers and agents and managing meetings by taking and recording minutes.
• Please acknowledge the mail with your details and updated resume.

Keyskills :
guest relationscustomer satisfactiongre