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Help Desk Specialist

1.00 to 10.00 Years   Delhi, QatarQatar, Kuwait, Gandhidham, Chennai, United Arab Emirates, Hyderabad, Kamrup Metropolitan   31 Aug, 2026
ODH DEVELOPERS PRIVATE LIMITED
Job LocationDelhi, QatarQatar, Kuwait, Gandhidham, Chennai, United Arab Emirates, Hyderabad, Kamrup Metropolitan
EducationNot Mentioned
SalaryNot Disclosed
IndustryHospitality
Functional AreaMaintenanceOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

    We are seeking a skilled and customer-focused Help Desk Specialist to provide timely and effective technical support to our clients. The successful candidate will respond to inquiries in person and by phone, diagnose hardware and software issues, and implement appropriate solutions.Key responsibilities may include providing basic computer training, installing and configuring hardware and peripherals, troubleshooting technical issues, and performing routine computer maintenance.The ideal candidate should possess strong knowledge of computer hardware and software, excellent problem-solving and diagnostic skills, and outstanding communication abilities. The successful applicant will be expected to deliver reliable, efficient, and professional technical support to all clients.Help Desk Specialist Responsibilities:
    • Responding to client support queries.
    • Providing support in person, over the phone, or via remote access.
    • Diagnosing issues with computer software, peripherals, and hardware.
    • Running software diagnostic tools and physically inspecting hardware systems.
    • Talking to clients through basic problem-solving processes.
    • Providing basic computer training.
    • Installing and upgrading hardware and software systems.
    • Writing training manuals.
    • Following up with clients.

Keyskills :
managementleadershiprisktechnicalproblemanalysistimecommunicationmechanicalmakingdecisionskillsorganizationalreasoningsolvingexpertiseanalytic

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