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HPC- Support Engineer

2.00 to 7.00 Years   Delhi   07 Apr, 2025
Induct Hiring For Induct
Job LocationDelhi
EducationNot Mentioned
SalaryRs 5 - 12 Lakh/Yr
IndustryIT Services & Consulting
Functional AreaHardware / Telecom Equipment Design
EmploymentTypeFull-time

Job Description

    Requirement: HPC Support EngineerMandates Skills Proficient in HPC, LinuxExperience: 3-5 YearsNotice Period: 15 Days/ 30 days (Immediate)Location: DelhiPrimary Duties and Responsibilities:
    • Provides technical support for presentations, product demonstrations, installation, and maintenance of company products to ensure that the system is functioning according to specifications.
    • Analyses system software, third-party software, and hardware issues.
    • Determines solution and implements repair or workaround when possible.
    • Escalates problems to product support groups and appropriate management to ensure timely resolution of system or customer issues.
    • Acts as trusted advisor to customers on inquiries concerning system software, hardware, and applications.
    • Provides software development and consultation to prospective users.
    • Checks out and approves operational quality of system equipment and software.
    • Instructs customers in system operation and maintenance.
    • Provides both remote and on-site responses to calls for assistance and service.
    • Responsible for utilizing and managing maintenance software and diagnostics tools.
    • Serves as company liaison with customer on administrative and technical matters for assigned projects.
    • Effectively manage spares inventory including buffer spares and replacement parts
    Required Knowledge, Skills, and Abilities:
    1. In-depth Knowledge and experience of Linux/Windows operating systems
    2. Experienced in parallel file systems such as Lustre or GPFS
    3. Broad understanding of networking including interconnect technologies
    4. Acquaintance with specific needs of HPC users desired.
    5. Ability to gather data and perform root-cause analysis, escalating to the next level of support or Engineering with recommendation for resolution.
    6. In-depth knowledge of and experience in maintaining system hardware and software, utilizing diagnostic tools, and debugging tools for problem isolation.
    7. Performs software builds, software upgrades, patch installation and hardware repairs (swapping boards, etc.) as needed.
    8. Excellent communication skills, both verbal and written
    9. Leadership skills, interpersonal skills, customer relations skills and problem management skills, with the ability to stay calm and professional under pressure while working to strict deadlines.
    10. Ability to successfully mentor other technical staff.
    11. Ability in data center management

Keyskills :
hpclinuxsupport engineershigh performance computinglinux system administration

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