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International Inbound Sales

1.00 to 5.00 Years   Delhi   06 May, 2023
Krezig Consultants LLP Hiring For krezig
Job LocationDelhi
EducationNot Mentioned
SalaryRs 3.0 - 4.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Dear Candidate,Hiring for International Inbound Sales ProcessMinimum Experience of 1yearIn International voice process of Sales/ customer service + UpsellingLocation - Noida 135Work from officeBoth Sides Cabs Facility AvailableShifts - US Shift (Rotational Shifts)5days rotational shifts, 2 days rotational offsPackage -Up to 36K in hand, 40K CTC + INCENTIVESRequirements:
    • Excellent Communication skills
    • Previous CSR experience or experience in sales.
    Responsibilities:
    • Provides expedient and accurate customer service to all client customers.
    • Addressescustomer concerns, queries, issues, complaints and/or places sales orders and product information requests.
    • Provides top-quality customer service to all customers of the account/program.
    • When necessary, escalates complex customer interactions to the appropriate partyas designated and identified for each issue, specially when these issues, concerns, complaints and queries are beyond ones jurisdiction and scope of knowledge.
    • Attendsto customer queries, concerns, and issues regarding services and/or sales orders andsubmits accurate data/reports on customer queries/sales orders.
    • Takes advantage ofevery customer interaction as an opportunity to create customer loyalty, reducecustomer attrition, and increase the clients competitive advantage over the other key players in the industry.
    • Interacts with a team of CSRs and supports the Team Leader inall initiatives aimed at driving individual and team performance and attainingindividual/team goals.

Keyskills :
inbound salesinternational salesinternational voice processinternational customer serviceinternational inbound salesinternational customer careinternational customer support

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