Manager Head Operations

Job Description

Manager Head OperationsQualification: GraduationJob DescriptionEnsure that operations is being managed accordingly on a day-to-day basis Attend client meeting on a weekly basis or as needed to discuss the program performance based on the key operational metrics Interface with client during visits, do presentation regarding performance of the program if need be and escalate issues that are out of the ordinary Monitor daily all areas of performance metrics to assure that standards are met across the board using the chronicle Attend weekly operations review and present action plans to issues that need to be addressed Collate and respond to operational issues as reported by TLs as needed Escalate operational issues beyond level of authority to Director of Operations as needed Inform Account Manager and Director for Operations when the system needed (system error/downtime) to handle calls are not working effectively as needed Submit weekly and monthly ops review report to Director for OperationsRole:Operations ManagerIndustry Type:HospitalityDepartment:Customer Success,Service & OperationsEmployment Type:Full Time, PermanentRole Category:OperationInterested Candidate can send their updated Resume (hidden_email) & Call for more detailsMonday to Saturday at 10:00 AM to 06:30 PMCONTACT NUMBERMobile: hidden_mobile, hidden_mobile, and hidden_mobileTelefax: hidden_mobile- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -CONTACT DETAILS(Human Resource Management Department){FRONTLINE TECH JOB CONSULTANTS}Address: 72/1 Taimoor Nagar nearby Metro Station ShukhdevVihar Land Mark- Gurudwara South DelhiDelhi 110025

Keyskills :
operationsoperations team handlingdemand planningsupply chain optimization