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Operations Intern - 6 Months

0.00 to 4.00 Years   Delhi   15 Jun, 2025
TravClan
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryInternet / E-Commerce
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    We are B2B Travel Tech startup that is reshaping the way travel agents sell and deliver exceptional travel experiences worldwide. We enable travel agents to book flights, hotels & holidays conveniently and we provide comprehensive end-to-end on-ground travel services. We do over INR 1000 crore GMV (sales) and are growing rapidly.Our strong business model and focus on delivering excellent customer experience has facilitated our sustainable growth funded by internal cashflows. To fuel innovation and growth, we have raised USD 5.5mn funds from marquee global investors!What is on Offer: Work with a young & passionate team to excel and make an impact Work closely with the founders Fast Career Growth with fast appraisals and fast salary increase Super passionate team with deep conviction which has stayed together during covid. Very high ownership role in a fast paced environment Great Culture -> No hierarchy / politics nonsense guaranteed!About usThe founding team has aced their respective leadership roles at successful internet startups in India, which are as follows: Ashish- Cofounder, leads technology, Ex CTO Cars24, CTO FabFurnish, Gaadi. Arun- Cofounder, leads product, Ex Cars24, TravelTriangle, TripFactory, IIM Bangalore. Chirag- Cofounder, leads business, Ex Oyo, TravelTriangle, IIM Ahmedabad, IIT Roorkee.Job Requirements Handling all bookings and business operations related work Closely working with the suppliers in ensuring timely revert on queries & smooth post booking operations such as booking confirmations, sharing vouchers etc. Effectively managing feedback and escalations from customers and vendors. Ensuring customer delight Regular and timely completion of agent KYCDesired Candidate Profile Ethical, hardworking, and passionate about startups mindset Excellent structured problem-solving ability Good understanding of different business verticals Disciplined & Process Oriented Presence of Mind Willing to learn more Is available for 6 monthsStipend: Starts at INR 25000 and can go upto INR 40000 by the end of 6 months.1st Month- INR 250002nd Month- INR 250003rd Month- INR 250004th Month- INR 300005th Month- INR 350006th Month- INR 40000Check if you fit in the role-You Must- Be Customer-Centric Enjoy speaking to clients on call Have high ownership to complete your work Be good at negotiating with suppliersYou Can- Improve business acumen Improve negotiation skillsYou Want to- Improve business acumen Improve negotiation skillsThis role is not ideal for someone who is- not comfortable with tight timelines/targets not disciplined to sit and work not good at resolving customer queries or escalations not comfortable with long working hours i.e. 10 - 12 hours daily not excited about working on Saturdays (6 days a week)Additional Details Office Location- Connaught Place, Delhi Work Timings - 9:30 till work gets over. You are considering joining a startup. Building anything of value takes time. The majority of our exits happen within the first 2 months of people joining because new joiners are not able to adjust to the high pace environment. You can expect 10-12 hours of work in a day! Fast pace translates to fast growth and exciting responsibilities. ESOPs - 30% of team members have ESOPs Promotions - 40% of team members get promoted in 2 years Aggressive hikes for top performers - with median hikes ~25%,

Keyskills :
Negotiation SkillsBusiness AcumenCustomerCentric

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