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Reservation Associate

0.00 to 3.00 Years   Delhi   06 Dec, 2024
Job LocationDelhi
EducationNot Mentioned
SalaryRs 2.0 - 3.5 Lakh/Yr
IndustryHospitality
Functional AreaBack Office Operations
EmploymentTypeFull-time

Job Description

    We are hiring for Luxury Hotel Corporate Office- New DelhiInterested candidates, float your resume on WhatsApp (hidden_mobile) or email -jobs2@careercraft.co.inProfile - Reservations AssociateQualification - GraduatesSalary - Upto 30,000 /- CTCExperience - Freshers or Experienced from any industrySkills - Excellent CommunicationShift - 9 Hours (Rotational)Working Days - 5 daysLocation - Civil Lines, New DelhiA reservation associates job description includes:Customer service:Providing excellent customer service and handling customer complaints Reservations:Taking reservations for customers based on their needs and budget Availability:Checking availability of transportation or accommodation on the customers travel dates Troubleshooting:Resolving any issues that may arise with bookings or reservations Information:Providing information about room availability, rates, packages, and amenities Records:Creating and maintaining reservation records Policies:Understanding hotel policies like credit, booking, and how to code each reservation Yield management:Participating in yield management strategies Online bookings:Monitoring online travel agency bookings Pre-billing:Pre-billing online travel agent bookings using virtual credit cards Front desk:Assisting at the front desk as a front desk agent when necessary--Regards,Richa Singh(hidden_mobile) | Assistant Manager Human ResourcesCareer Craft ConsultantsHead Office - Office No.8, 6th Floor, TDI Business Centre, Sector - 118Mohali (Punjab)Branch Office - #233B, Ground Floor, Jodhpur Garden, Kolkata - 700045 (W.B.)Jobs7@careercraft.co.in|

Keyskills :
customer servicefront officeguest handlingcommunication

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