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Sales and Operation Head

5.00 to 10.00 Years   Delhi   20 Feb, 2025
Job LocationDelhi
EducationNot Mentioned
SalaryRs 2.0 - 5 Lakh/Yr
IndustryTravel / Tourism
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

    Key Responsibilities:
    • Oversee and manage all operational activities related to ticketing, hotel bookings, and group handling.
    • Ensure smooth execution of all travel-related services for clients, from booking air tickets to coordinating hotel accommodations and managing group travel.
    • Manage and lead the operations team to ensure efficient workflows, timely responses, and high-quality service.
    • Coordinate with vendors and suppliers for travel services and handle all operational negotiations.
    • Maintain and grow relationships with clients to ensure repeat business and customer satisfaction.
    • Monitor and report on the performance of the operations team, providing support and guidance when necessary.
    • Ensure compliance with travel policies and industry standards.
    • Develop and implement new operational processes to improve efficiency and customer experience.
    Requirements:
    • Minimum 5 years of experience in the travel industry with a focus on ticketing, hotel bookings, and group handling.
    • Fluency in English (both written and verbal) is essential.
    • Strong knowledge of travel-related operations and services.
    • Proactive, quick-thinking, and highly organized with the ability to multitask effectively.
    • A team player with excellent interpersonal and communication skills.
    • Ability to manage a team and ensure smooth day-to-day operations.
    • Decent experience in leading teams and ensuring high operational standards.

Keyskills :
relationship buildingcommunication skillssalesheadoperationteam

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