Service Advisor

Job Description

Job Title: Service AdvisorJob Summary:Service Advisor is responsible for providing excellent customer service by assisting with vehicle service needs, managing work orders, coordinating with service technicians, and ensuring timely, high-quality service delivery.Key Responsibilities:
• Greet customers, assess vehicle service needs, and provide service estimates.
• Create work orders and ensure smooth communication between customers and technicians.
• Schedule service appointments and manage service calendars.
• Oversee parts inventory and assist in sourcing required parts.
• Prepare invoices, explain charges, and process payments.
• Follow up with customers to ensure satisfaction and future service needs.
Requirements:
• Previous experience in automotive service or customer service.
• Knowledge of automotive systems and repair processes.
• Strong communication and organizational skills.
• Basic proficiency with service management software and office tools.
Benefits:
• Competitive salary
• Health insurance
• Paid time off
This role is ideal for someone passionate about vehicles and customer service.

Keyskills :
maintenanceautomobile