Service Engineer

Job Description

• Job Title Service Engineer
• Qualifications ITI / Diploma in Electronics
• Experience 0-2 years
• Reporting to Area Service Head
• Job Objective:
• To ensure seamless installation, maintenance, and repair of charging stations and batteries, while minimizing downtime and enhancing customer satisfaction.
• Major Responsibilities:
• Installation and Commissioning --
1. Perform new Charging Station Installations.-
2. handle 3W customer retro fitment and activation.
• Diagnostics and Repairs - -
1. Perform CS diagnostics and repairs to ensure optimal station functionality.-
2. Conduct battery diagnostics and repairs when required.
• Ticket/Work Order Management --
1. Updating and closing tickets or work orders with proper documentation, ensuring accurate and timely reporting of all completed tasks.
• Maintenance and Repairs --
1. Execute CS scheduled maintenance tasks to avoid downtime.
• Additional Responsibilities -
1. Must be capable of repairing 2W (Two-Wheeler) systems when required.
• Technical Skill Set Required:
  • Knowledge of Diagnosing & Repairing CS/battery systems.
  • Proficiency in maintaining records of installations, repair & maintenance.
  • Good interpersonal skills.
  Ability to handle and resolve technical issues.
• Behavioural Skill Set Required:
  • Teamwork and Collaboration
  • Problem Solving Approach
  • Zero Error working approach
  • Attention to details.

Keyskills :
service engineeringdiagnostics