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Team Lead, Customer Support & Engagement Executive

Fresher Delhi, Noida 15 Dec, 2025

Sharda Consultancy Services Hiring For Education/training

Job Location	Delhi, Noida
Education	Not Mentioned
Salary	Not Disclosed
Industry	Education / Training
Functional Area	Sales Support / MIS
EmploymentType	Full-time

Job Description

We are an established education company founded by Mr. Arviend Sud, specializing in Numerology and Vastu, with a dedicated student base of over 35,000 learners. As we continue to grow and expand our reach, we are seeking a motivated and skilled Customer Support & Engagement Executive to join our team.Customer Support & Engagement Executive*Key Responsibilities* Actively engage with enrolled students to ensure they complete their courses on time Make a high number of outbound calls daily to follow up, assist, and check student progress Provide timely and professional support for any course-related or technical issues Maintain a quick response and resolution turnaround for all incoming support queries Track student status, document all interactions, and update progress reports regularly Coordinate with internal teams to resolve escalations promptly and efficiently Maintain clear communication and consistent follow-ups with students until issue closureRequirements Strong verbal communication skills in both Hindi and English High level of discipline in managing daily call targets and follow-up schedules Quick thinker with a calm and solution-oriented approach Comfortable handling large volumes of calls and queries efficientlySalary: 18,000 -- 40,000/month Shift - Monday to Friday 10:00 AM to 6:30 PM Saturday 10:00 AM to Openings for nowtelecaller- 18-20k,Graduate, 200 Dials,Average commssales-- 30-32kGraduate,good comms,High tickets price closure,sales experience - 2-3.5 yearsAssistant Team Lead, - 35- 40kteam handling,excellent comms, data management,Good closure3-5 years** Immediate joiner or able to join within 10 days ; no need to apply on portal direct call or wp-- hidden_mobile**

Keyskills :
communication skillsdata management

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