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Telecalling Executive

Fresher   Delhi   20 Dec, 2025
Cocentrus Hiring For MNC
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryLogistics / Courier / Transportation
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Hi,Hiring forTelecaller Credit Control DepartmentforDelhiLocation. Please find the job details as below:Job Profile:Telecaller Credit Control DepartmentExperience : 0-1 yrsSalary Budget : upto 2.5 lacKey responsibilities and accountabilities
    • Make outbound calls to clients to remind and follow up on pending payments.
    • Maintain accurate records of calls, payment commitments, and client interactions.
    • Coordinate with internal departments such as Accounts and Sales to resolve billing-related issues.
    • Escalate unresolved or high-risk accounts to the Credit Control Executive/Manager.
    • Send payment reminders via email or SMS as per schedule.
    • Update and manage the customer database with the latest contact and payment status.
    • Ensure high levels of professionalism and customer service in every interaction.
    • Generate basic reports on daily follow-ups and collection status.
    Qualifications & Skills
    • 12th Pass or Graduate
    • 02 years of experience in telecalling, credit control, collections, or customer service.
    • Basic understanding of credit control or accounts receivable process is a plus.
    • Proficient in MS Office (especially Excel).
    • Good communication skills in English and Hindi
    • Ability to handle pressure and meet deadlines.
    Please NoteShare your updated CV with me on my mail id hidden_emailkomal (HR Team Cocentrus)

Keyskills :
data entrytelecallingcallingdomestic processpivot tableexcelmistelesales

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