Restaurant Captain

Job Description

Job description1. Supervise the functions of the department employees, facilities smooth operations on a daily basis.2. Ensures clean & safe work environment for team & Customers.3. 80% time in customers area: ordering, processing sales &managing customer concerns.4. To maintain staff discipline and to ensure their grooming and appearance is as per desired specification.5. To conduct daily lineups/briefings with all staff and update them about any special events/promotions and targets for the day.6. Assign the respective sections to the staff in each shift.7. Takes customer feedback Be conversant with all items on the menu and emphasize on up selling.8. Attend to all guest queries promptly in a professional manner to ensure 100 % guest satisfaction9. Maintain inventories of supply items, all crockery, cutlery & glassware and generally assist the outlet manager to minimize costs, spoilages and breakages.10. To maintain a high standard of personal appearance and hygiene at all times.11. Ensure minimal integrity issues at the outlets12. To give the feedback of guest/staff to Restaurant Manager/Assistant Restaurant Manager on a regular basis.

Keyskills :
order takingoperations managementrestaurant managementleadership skillsinventory controlpreparationbeveragemenu developmentsafety complianceoperationsorder