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Area Service Manager - Haryana

5.00 to 10.00 Years   Faridabad   28 Jun, 2021
Job LocationFaridabad
EducationNot Mentioned
SalaryRs 3.0 - 5 Lakh/Yr
IndustryConsumer Durables / Electronics
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Roles and Responsibilities1. Maintain Call closures as per TAT - 100% in 24 Hours. 2. Work on Business Expansion Plans & Appointment of new BPs. 3. Plan for achievement of BP revenue targets. 4. Customer Visits for Management Escalations. 5. Keep reviewing the knowledge of BP owner and his team on technical / soft skills. Identify their training needs and impart them. 6. BP visits / quality audit like Store / Hygiene & Technicians. 7. Attending and handling legal cases. 8. Maintain the MSL of service franchisee. 9. P2P approval against rejections. 10. Monitoring of SO visits and their attendance verification. 11. Educate BPs on how to maximize their ROIs. Desired Candidate ProfileMinimum Experience : 5 Years+Preferred Industry : Consumer Durable/Water Purifier/Office Equipments/Service Support Companies. Education : B.Tech / Technical DiplomaADMINISTRATIVE / MANAGERIAL SKILLS: 1. Interpersonal Skills : Posses good interpersonal skills. 2. Managerial Skills : Managing the owners on the BPs and assigning tasks to the SOs.COMMUNICATION SKILLS: Requires good communication skills apart from the command on the local regional language. Perks and BenefitsBest as per the industry norms,

Keyskills :
customer servicemanagementsalestatcrmquality audittraining needsbusiness expansioncommunication skillsinterpersonal skillsp2phiscommandtrainingbusinessclosuresmonitoringattendancecommunicationCertified Quality Auditor

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