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Customer Service Executive

2.00 to 5.00 Years   Faridabad   24 Dec, 2022
Divya Placement Consultants
Job LocationFaridabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Skills/Knowledge/Qualities Of Customer Care Executive1.Strong communicationskills to ensure interactions via phone call.2.Ability to make decisions.3.Knowledge of Shopifytech backend (Optional)4.Candidate havingAdvance excel skills5.Ability to draft andreply on emails to the customers.6.Excellentinterpersonal and written and oral communication skills.7.Ability toresolve any emerging problems that our customer accounts might face.8.Identify and assess customersneeds to achieve satisfaction.9.Handle customer complaints, provide appropriate solutions andalternatives within the time limits; follow up to ensure resolution.10.Strong phone contact handling skills and active listening.11.Ability to multi-task, prioritize, and manage timeeffectively.12.Handling customerconcerns and complaints in a timely manner.13.Salary-lucrative salary as per market standard.14.Experience-2-3 plus year

Keyskills :
customer serviceprintingpackaging

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