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Opening For Customer Service Position in banking sector

0.00 to 2.00 Years   Faridabad   11 Feb, 2021
Job LocationFaridabad
EducationNot Mentioned
SalaryRs 3.5 - 5 Lakh/Yr
IndustryNot Mentioned
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

Customer service representatives who work for banks answer customer questions about basic banking services, such as account balances and interest rates and fees. They also help customers protect their accounts by reviewing suspicious activity, reversing transactions and reissuing compromised debit and credit cards. Over time, some customer service representatives move into other banking jobs.The job duties of a bank customer service representative can vary by employer and depend on whether the representative works with customers over the phone or face-to-face in a branch location. All representatives can expect to:

  • Answer questions about account types and banking products, such as CDs, money market accounts, loans and credit cards
  • Check on the status of customer accounts and track checks and payments
  • Review and explain account charges
  • Assist banking customers who are victims of fraud, theft or identity theft
  • Assist customers with replacing lost or stolen credit or debit cards
  • Assist with address changes
EMAIL ID-hravnimehra2gmail.comCONT-7042632397

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