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Job Location | Faridabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | BPO / Call Center |
Functional Area | Sales / BDGeneral / Other Software |
EmploymentType | Full-time |
Delivery of team, service level components, quality and productivity targets & indicators Monitoring calls, coaching and feedback, responsibility for delivery of the defined customer experience in every call Operational Management: Managing the floor, adherence to schedule, Problem resolution Motivation, leadership for a team and developing future leaders Should be well versed in excel and other MIS tools Strong Analytical, logical and Communication skills Candidates with Language Skill Telugu, Kannada, Tamil, Malayalam will be preferred Work Experience in Retention / Insurance domain will be preferable.,
Keyskills :
retention customerservice coldcalling insurance target telugu malayalam eveloping motivation insurancedomain