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| Job Location | Faridabad |
| Education | Not Mentioned |
| Salary | 6,00,000 To 9,00,000 p.a. |
| Industry | Computer / IT |
| Functional Area | ITES / BPO / KPO / LPO / Customer Service / Operations |
| EmploymentType | Full-time |
Job Title: Customer Support RepresentativeCandidate working with any kind of International Voice-Based customer support/ Semi- Technica;Support/Banking support/ Product support are the preferred ones.Candidates must possess Best-in-classCommunication skills to provide premium level support to our valued customersJob Responsibilities and Duties:Handle incoming calls and respond to customers emailsProvide product and service information to customersResearch required information using available resourcesFollow up customer calls where necessaryAbility to analyze the problem for our customersContributes in our effort to reduce complexity by generating new idea/solutionsValidate entitlement for supportAttain a problem description.Determine the TAC team to route the case to and confirm with the customer the next steps in
Keyskills :
Customer Support Customer Handling