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Conseiller Client (F/H) - Service Client - GRAY - Franais

1.00 to 3.00 Years France (France) 29 Apr, 2025

Job Location	France (France)
Education	BA (Arts)
Salary	As per Industry Standards
Industry	Telecom, IT-Hardware/Networking
Functional Area	Operations/Customer Service/Telecalling/Backend
EmploymentType	Full-time

Job Description

Job TitleConseiller Client (F/H) - Service Client - GRAY - FranaisQui sommes-nous Concentrix est une entreprise internationale implante dans plus de 70 pays. Spcialistes de lamlioration de lexprience client et de loptimisation des processus mtiers, nous aidons les entreprises se transformer et atteindre lexcellence, dans un environnement inclusif, collaboratif et innovant.Votre mission en tant que Conseiller ClientleVotre rle principal sera dtre linterlocuteur privilgi de nos clients. Vous aurez pour missions de :

Accompagner prospects et clients dans la rsolution de problmes ou pour fournir des renseignements.
Contribuer activement promouvoir notre image de marque et dvelopper la satisfaction client.
Grer efficacement les rclamations.
tre un ambassadeur de la satisfaction client !

Par quels moyens Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les rseaux sociaux. Pas de prospection tlphonique!Ce que nous vous offronsChez Concentrix, nous faisons de la valorisation de nos talents une priorit. Voici les avantages uniques que nous proposons pour reconnatre votre contribution :

Rmunration et avantages :
- Une rmunration variable selon vos rsultats.
- Un contrat de 35 heures par semaine.
- Une mutuelle dentreprise.
Conditions de travail optimales :
- Des perspectives dvolution professionnelle.
- Un environnement de travail valorisant la qualit de vie au travail.
- Une formation initiale et continue.

Le profil recherchNous recherchons des talents qui :

Matrisent parfaitement le franais, aussi bien lcrit qu loral.
Possdent un excellent sens de la communication, sont organiss, autonomes et adoptent une attitude positive.
Matrisent les outils digitaux et font preuve dune curiosit naturelle pour adopter de nouvelles technologies.
Une disponibilit du lundi au samedi sur une amplitude horaire de 7h30 20h.

Notre processus de recrutement

Prqualification tlphonique (15 minutes) : une premire discussion avec un membre de lquipe recrutement pour valider les prrequis du poste.
Test de franais (30 minutes) : valuation de vos comptences linguistiques.
Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre quipe recrutement pour valider vos comptences et aligner vos ambitions avec notre culture.

Prt(e) relever ce dfi Rejoignez laventure Concentrix, l o innovation et satisfaction client se rencontrent ! LocationFRA Gray - ZA Gray Sud Impasse Clment AderLanguage RequirementsTime TypeFull timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.LocationsLocation: FRA Gray - ZA Gray Sud Impasse Clment Ader

Keyskills :
customer communicationproblem resolution digital tools proficiency brand promotion organisational skillsprincipal

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Conseiller Client (F/H) - Service Client - GRAY - Franais

Job Description

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