Sales Manager - Gold Loan

Job Description

Job RequirementsAbout the roleRole / Job Title:Sales Manager Gold LoanPlace of Work:Amreli, Rajkot-Nana Mauva, Dahegam, Bayad, Surendranagar, Mansa, Gandhidham, Rajkot Bhakti Nagar, Halol, Sanand, Padra, Shapar, Valsad.Function / Department:Gold LoanJob PurposeThe role entails scaling up the business&distribution of GoldLoan lending for a designated area by delivering banking needs to customers in the most costefficient and technologyeffective manner. The incumbent will collaborate closely with Retail, Product, Operations, RetailLiability, IT and other teams to provide a seamless, fulfilling customer experience.Roles & ResponsibilitiesKey / Primary ResponsibilitiesIdentify branches and potential locations for Gold Loan business based on market surveys, competition mapping (NBFCs & banks) and volume analysis.Increase distribution channels by identifying non branch avenues for Gold Loan sales.Achieve a minimum Gold Loan productivity of40lacs per monthon new business and ensure80%regeneration on eligible customers.Recruit dedicated manpower for Gold Loan (Gold Loan Officers/Territory Managers) to drivecustomer acquisition.Grow the AUM base for GoldLoan solutions while meeting revenue, cost, profitability and portfolioquality targets.Collaborate with the BusinessLoan Product Head to offer bestinclass funding/multifunding solutions and appropriately incentivise key DSTs.Ensure timely renewals of GoldLoan customers to retain the existing client base.Maintain strong relationships with valuers and valuation agencies.Train Gold Loan officers on potential fraud and fraud prevention measures.Design a fulfilling customer journey that leads to customer delight and positions IDFCFirst as the banking partner of choice.Ensure successful adoption of internal compliance and regulatory frameworks across the business.Secondary ResponsibilitiesRecommend process changes to improve service efficiency and quality across the assigned area.Propose improvements to processes and policies acrossRetail Bankingto drive operational efficiencies and highquality customer service.Leverage inhouse synergies through collaboration with internal stakeholders.Managerial & Leadership ResponsibilitiesAttract and retain bestinclass talent for key roles in the reporting structure.Build and motivate the team while maintaining controlled attrition.EducationGraduate DegreeExperienceYears of Experience:2 to 5 yearsIndustry:BFSIKey Success MetricsIncreased profitabilityGrowth in Assets Under Management (AUM)Improved portfolio qualityHigher total number of customersIncreased number of customer acquisitions

Keyskills :
salesgold loan