Voice Support Officer

Job Description

Job descriptionHiring forVoice/Sales/BDE/Customer SupportRequirements:Graduation is mandatoryMinimum 0-2 year of experience is mandatoryExcellent communication In EnglishImmediate joiners onlyCandidates in Bengaluru Location are preferredWe are seeking a detail-oriented and customer-focused professional for our Non-Voice Process role. In this position, you will handle customer inquiries, support requests, and issue resolution through written communication channels such as email and chat. The ideal candidate will have strong written communication skills, the ability to manage multiple tasks efficiently, and a commitment to delivering high-quality customer service.Roles and Responsibilities:Respond to customer inquiries via voice, email and chat.Resolve customer issues by providing accurate and timely information.Document all interactions and resolutions in the system.Handle multiple customer requests simultaneously with efficiency.Escalate complex issues to appropriate teams when necessary.Maintain a high level of accuracy and attention to detail in communication.Ensure customer satisfaction by delivering prompt and professional service.Follow company guidelines and procedures for handling customer interactions.Inteview mode : Face to FaceInterested candidates can contact toCall/WhatsApp: Deepak- HR1st Floor, 122 Optima , Puttappa Industrial Estate, Main Road, Whitefield, Mahadevapura, Bengaluru, Karnataka 560048hidden_mobileLooking For Immediate Joiners Only!

Keyskills :
voice processkey account developmentcustomer supporttelemarketingsalestelesalessales processsales support