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| Job Location | Gurgaon (Haryana) |
| Education | Any Graduate |
| Salary | As per Industry Standards |
| Industry | Consulting Services |
| Functional Area | Operations/Customer Service/Telecalling/Backend |
| EmploymentType | Full-time |
Job Designation: Assistant Manager Customer Care/ ServiceBrief Role: To lead and manager a team of 15 customer care associates. Customer Care division is responsible for attending incoming calls, e-mails, voice mails, registration & resolution of service calls, queries, requests at in-house call center unit. It also performs C-Sat indexing, coordinates with field team to monitor & update the call status in CRM.Industry: Sanityware/ Bathroom & Kitchen FixturesLocation: Gurgaon, Corporate Office
Keyskills :
customer care call center attending incoming calls