Manager - Collaboration & Partnership

Job Description

IndiGo is Indias largest and most preferred passenger airline and amongst the fastest growing airlines in the world. We have a simple philosophy: offer fares that are affordable, flights that are on time, and provide a courteous and hassle-free travel experience across our unparalleled network. We show that low cost does not mean low quality. With our fleet of over 320 aircraft, we operate well over 2000 daily flights, connecting over 118 destinations (of which 32 international), welcoming 100 million customers on board last year. We have an industry leading on-time performance and one of the highest customer NPS in the Indian market. At IndiGo, we will continue to extend our scope, by spreading our wings internationally, developing from a domestic carrier to a global aviation giant.Job SummaryWere presently hiring a Partnerships and Community Growth Manager. This person will be responsible for building long-lasting relationships to drive innovative partnerships and will also be in charge of building and growing IndiGo-owned communities.Key Responsibilities

1. Create a systematic, process-driven approach to partner outreach and relationship management.
2. Collaborate with the right partners who can bring us to the forefront of culture and top of mind with our target audiences.
3. Negotiate and finalize effective partnership agreements & deals in accordance with the companys contract guidelines and policies.
4. Build a clientele and framework for various types of collaborations to onboard partners to create a win-win relationship for both brands.
5. Identify and source partnership opportunities through inbound lead follow-up and outbound cold calls, emails, and client visits.
6. Develop engaging sales presentations backed by relevant data and case studies.
7. Research partners, identify key players and generate interest, and develop and pitch new strategies to onboard new partners.
8. Establish and manage relationships across major brand partners to create meaningful, impactful, and original activations.
9. Drive projects, cross-brand partnerships, and co-marketing campaigns from conception to completion.
10. Develop and execute a plan to build IndiGo-owned communities, growth, and engagement.
11. Plan different community-building projects and partnerships to increase and broaden engagement within the community.
12. Build relevant audiences communities for IndiGo to engage and monetize the same.
13. Monitoring and optimizing community engagement levels.
14. Initiate campaigns and discussions to keep the community involved and active, with the goal of strengthening relationships with the current community and establishing new ones.
15. Tracking and keeping an eye on all growth data, including total members, community growth rate, and engagement metrics, including total activations and active members, among others.
16. Lead cross-functional partnership briefings and collaborate with cross-functionally to ensure programs are developed and delivered on time and within budget.
17. Forecast, measure, and report the results of various projects with partners, including co-created and/or co-branded content promotions, lead sharing, and/or event partnerships. Evaluate partnership success through qualitative and quantitative metrics and adjust strategies based on findings.

Key Requirements

1. 5-7 years of prior experience as a collaboration/brand partnership manager and community growth manager with a thorough understanding of how to create and drive successful partnerships.
2. Extremely strong project management skills and experience.
3. Used to a fast-paced environment where taking initiative is imperative and ambiguity makes you comfortable.
4. Excellent communication (verbal and written), interpersonal, and presentation skills.
5. Strategic thinker with excellent organizational and time management skills.
6. Master networker with the ability to build and cultivate relationships.
7. Ability to meet deadlines and address time-sensitive issues and can juggle multiple priorities and deliverables.

At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connection with all our customers. Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their, but not limited to, gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, persons with disabilities, nationality, age, marital and maternity status.IndiGo does not charge fees for Job Interviews, Registration, Verification or Offer Letters. All Official communication will be from verified IndiGo IDs (e.g., xxx@goindigo.in). Please report any fake job offer to eco.goindigo.in.Locations: Gurgaon, HR, IN

Keyskills :
partnership management project management community engagement strategic thinking negotiation skillshr workforce communicationtime management presentation skills