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National Delivery Head-Training Delivery(L&D)-17 Years -Gurgaon job

1.00 to 4.00 Years   Gurgaon (Haryana)   21 Mar, 2025
crescendo global
Job LocationGurgaon (Haryana)
EducationAny Graduate
SalaryAs per Industry Standards
IndustryIT-Hardware/Networking, Telecom
Functional AreaHR/PM/IR/Training
EmploymentTypeFull-time

Job Description

Position: National Delivery Head - Training Delivery (L&D)Experience: 17 YearsLocation: GurugramDiscipline: Human Resources, TrainingJob Type: PermanentContact Name: Ananya ShahiContact Email: ananya.shahi@crescendogroup.inJob Ref: 41827Published: 10 days agoIf you are passionate about empowering individuals through learning and development, do you thrive in creating impactful training programs that inspire growth and innovation We have an exciting opportunity for you!Your Future Employer:An Institution that has pioneered Soft Skills training in India, spanning industries such as Aviation, Hospitality, Travel, and Customer Service, and has consequently transformed countless careers in the process.Job Responsibilities:The National Delivery Head is a key leadership position responsible for the overall training delivery and quality of training for all the centers across the country. This role requires a combination of leadership, strategic thinking, and hands-on management skills to drive both Training leadership and Operational efficiency. This role requires an excellent track record in training delivery and operations. The key responsibilities associated with this role are as under:

  1. Training Strategy: Developing and implementing a training strategy aligned with the overall organizational goals.
  2. Team Leadership:
    • Leading and managing the training team.
    • Providing guidance, coaching, and support to ensure the team meets or exceeds targets.
    • Ensuring customer satisfaction and delight.
  3. Training Performance Analysis:
    • Monitoring and analyzing training performance data.
    • Ensuring more than 90 PERCENT attendance at all the centers across the country.
    • Ensuring less than 5 PERCENT dropout across the centres.
    • Responsible for putting students in the batches after admission.
    • To ensure student development activities regularly at the centers.
    • To ensure a high level of student satisfaction and development.
    • Ensuring the timely certification of the students.
    • Controlling training slippage and leakage at all levels.
    • Implementing timely corrective actions and strategies to achieve high training delivery performance.
  4. Day-to-Day Operations:
    • Ensuring smooth functioning and efficiency in all aspects of the training activities at the center.
    • Responsible & involved in the selection and training of Trainers and training coordinators PAN India.
    • Regular visits to centers PAN India.
    • Faculty management & rostering of PAN India.
    • Ensuring excellent training infrastructure including assets availability for the students on a timely basis at all the centers.
  5. Company Policies & Directives:
    • Ensuring strict adherence to training processes, policies and directives.
  6. Quality:
    • Ensuring high-quality delivery of training & meeting students placement goals.
Requirements:
  • Experience: 17 Years
  • Minimum Qualification: Graduation
  • Experience in L&D / Training delivery from reputed companies.
  • Very good communication skills / energetic & enthusiastic / target-oriented / team player.
  • Open to travel extensively.
  • Well versed with Excel, Word, PowerPoint, and Presentation.
Reach Us:If you think this role is aligned with your career, kindly write me an email along with your updated CV on ananya.shahi@crescendogroup.in for a confidential discussion on the role.Disclaimer:Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging, memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Note: We receive a lot of applications on a daily basis, so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you dont hear back from us in 1 week. Your patience is highly appreciated.Keywords:Crescendo Global, Talent Acquisition, Training, Training Delivery, L&D, Learning and Development, education, ed-tech

Keyskills :
training strategy development team leadership skillsperformance analysis training operations management quality assurance in trainingleadership hiring learning training programs talent acquisition recruitment training delivery communication ski

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