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Telecom Jobs

Telecaller

1.00 to 2.00 Years   Gurgaon (Haryana)   14 May, 2025
Job LocationGurgaon (Haryana)
EducationAny Graduate
Salary2.00 - 3.00 Lakhs
IndustryReal Estate
Functional AreaOperations/Customer Service/Telecalling/Backend
EmploymentTypeFull-time

Job Description

A telecaller with 1-2 years of experience should be able to effectively handle outbound and inbound calls, generate leads, and provide excellent customer service. They should also have strong communication and interpersonal skillsThe main responsibilities include engaging with potential and existing customers, explaining product features and benefits, handling customer complaints, and maintaining accurate records of interactions. Key Responsibilities:

  • Making Outbound Calls:Telecallers will make calls to potential clients to inform them about products/services, answer inquiries, and potentially generate leads. 
  • Handling Inbound Calls:They will also answer incoming calls, addressing customer questions, resolving issues, and providing excellent customer service. 
  • Generating Leads:Telecallers will identify and qualify leads, often by asking probing questions and determining customer needs. 
  • Building Relationships:They will establish and maintain positive relationships with both existing and potential clients. 
  • Customer Service:Telecallers will handle customer inquiries, complaints, and requests professionally and efficiently. 

Keyskills :
telecalller Telecalling

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