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| Job Location | Gurgaon, Pune |
| Education | Not Mentioned |
| Salary | 1,75,000 To 3,00,000 p.a. |
| Industry | Call Centre / BPO / KPO |
| Functional Area | ITES / BPO / KPO / LPO / Customer Service / Operations |
| EmploymentType | Full-time |
Candidate Will Be Responsible for Handling Inbound Calls, and Will Be Responsible for Solving Customer Queries.job Detailslocation = Noida & Gurgaon Nd Delhi salary & Compensationsalary Offered = domestic - 10,000 to 15,000 K (monthly)international - 15,000 to 25.0000 K (monthly)incentives + Pf & Esicselection Criteriaeducation = 12th & Graduation Degree Mandatoryexperience = 0/6 Months to Experience as Customer Care* or Telesales / Telemarketing* Mandatorygender = Male / Femalecommunication = Excellent Hindi/ English Skills - Ability to Speak, Write & Readjob Description- Managing Incoming Calls and Customer Service Inquiries- Identifying and Assessing Customers Needs to Achieve Satisfaction- Build Sustainable Relationships and Trust with Customer Accounts Through Open and Interactive Communication- Provide Accurate, Valid and Complete Information By Using the Right Methods/tools- Handle Customer Complaints, Provide Appropriate Solutions and Alternatives Within the Time Limits; Follow Up to Ensure Resolution- Keep Records of Customer Interactions, Process Customer Accounts and File Documents- Follow Communication Procedures, Guidelines and Policies- Take the Extra Mile to Engage Customers
Keyskills :
Telecalling BPO Telemarketing Telesales Voice Process