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| Job Location | Gurgaon |
| Education | Any Graduate - Any Specialization |
| Salary | Not Disclosed by Recruiter |
| Industry | Other |
| Functional Area | Other |
| EmploymentType | Full-time |
Job Location: Gurgaon Experience: 2-8 Yrs JOB DESCRIPTION: Very Good - Oral & Written communication (Candidate experience in VIP support will be preferred) Experience in Blackberry, Android & I-OS mobile OS, Mail & Apps troubleshooting Experience in MS Office/Outlook 2010/2013 roubleshooting Should have exposure to basic network troubleshooting Understanding SLA & Ticket process - Incidents / service requests Understanding of client management, user response (email/verbal) Understanding of Asset/inventory record process, movements etc. Understanding to coordinate with vendors/principles Knowledge of Patch management, SCCM Client, InfoSec / AV updates If interested, kindly share your resume on AfreenAA@microland.com Thanks & Regards, Afreen Azad Sr. HR- Executive| Microland Limited P:- +91 22 6179 4103 Email:- afreenaa@microland.com
Keyskills :
desktop desktop support desktop support engineer desktop engineer Vip vip support Senior Desktop Support Engineer Desktop Support Engineer L2
Microland is India's first Hybrid IT Infrastructure Services Provider and a trusted partner to enterprises in their IT-as-a-Service journey. Headquartered in Bangalore, India, Microland has over 3,700 professionals across its offices in India, North America, Europe and Middle East. Microland enables global enterprises to become more agile and innovative through a comprehensive portfolio of services that addresses Hybrid IT Transformation, Workspace Transformation, Service Transformation and end-to-end IT Infrastructure Management. Microland leverages analytics, automation and assurance to deliver reduced TCO, greater IT-Business Alignment and higher SLAs for its customers, through a unique IP built into its service delivery platform.
Microland has been rated amongst the Top 10 Infrastructure Management Providers by Global Services; Microsoft’s Best Indian Infrastructure Partner for the eighth consecutive year; Major Contender in IT Infrastructure Services & Emerging Player in Cloud Infrastructure Services by Everest Group; one of the leading Service Providers in Remote Network & Voice Infrastructure Management Services by Gartner; ranked amongst the Top 20 Global Cloud Computing Companies by CIO Review and the Top 20 Remote Infrastructure Management Vendors by the Black Book of Outsourcing.
Please refer to the Job description above