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Analyst - Data Support

2.00 to 3.00 Years   Gurugram   24 Feb, 2025
Vision India Services Private Limited
Job LocationGurugram
EducationNot Mentioned
SalaryRs 3.0 - 7 Lakh/Yr
IndustryManufacturing
Functional AreaDBA / Datawarehousing
EmploymentTypeFull-time

Job Description

    Description - ExternalKey Responsibilities:
    • Support the PIM Solutions at a Process standpoint on Run Operations - Open & consider assigned new tickets coming from Support tool (2929IT).
    • Provides support to end users through ServiceNow tickets within defined SLAs, ensuring quality is not compromised.
    • Stays updated on upcoming functionalities and enhancements, and keeps users informed.
    • Data Crunching: Prepare reports & ppts for stakeholders.
    Skills Required:Mandatory:
    • Advanced Excel, SQL, word, PPT
    • Communication Skills
    Optional:
    • Linux
    • ServiceNow
    • Knowledge in Stibo Systems
    • PIM/DAM/CDQT/DAL/BSL Data.
    Personal qualities & behavioral traits
    • Should demonstrated analytical and problem-solving skills.
    • Excellent written and verbal communication skills, including presentations.
    • Proactive, collaborative, and a good team player
    • Ability to work in rotational shifts as required by the team.
    Abbreviation & Acronyms:
    • PIM Product Information Management
    • DAM Data Asset Management
    • DAL, BSL, CDQT Data Layers
    • DAL-Data Access Layer new middleware dedicated to exports
    Qualifications - ExternalAcademic & qualifications
    • BTech or holding an equivalent degree.
    • Min of 2-3 years of working experience in service or support domain.

Keyskills :
supportsqldata

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