Analyst Programmer

Job Description

About the opportunityDepartment DescriptionDistrobution production service is responsible to keep the systems running and help in business to complete their daily BAU s without hussle. GFAS acts as a key platform which coomunicates with multiple other systems and used in client dealing, payment, pricing, distributions, letters, S&V, customer creation etc. This department always needs resource who are passionate and can go extra mile to satify business needs.Purpose of the RoleThe role will be responsible for providing support on GFAS application and connected supporting applications. This involves identifying production / pre-production issues before they occur, working on incidents, problems tickets, service requests andchange related activities.The role demands good technical and analytical skills with a focus to build support and manage the application along with good command of RPGLE, CLLE, DB2, BATCH Jobs and analytical skills.The role will also require a close coordination with management on daily status updates and providing monthly summary to management.The role will involve providing 24x7 support as part of a team rota and some weekend working.The successful candidate will also need to contribute to Resilience and Recovery themes, identifying reoccurring issues, bring automation, deliver strategic improvements and work with Operations/ Business/ Technology/ TIS teams in achieving the core engineering group objectives.Key Responsibilities-Keeping the system up and running and identifying root cause of the incidents. -Maitaning higest service levels for business and operations. -Arresting reoccurring issues with a focus on permanent resolution. -Understand business requirements through direct interaction with business/ operations/ technology. -Development and maintenance of backend application.- Works under minimal supervision to meet goals set by management.- Meeting the SLA s and avoid incidents.- Any other tasks assigned by your line manager.Experience and Qualifications Required-At least 2-4 yrs of experience working as a AS400 Developer/ Support executive.-In-depth knowledge of RPGLE, CLLE, DB2, Python, Batch jobs.-Experience with supporting projects under 24x7 framework.-Excellent troubleshooting skills.-Excellent communication skills.-Excellent analytical skills.About you About Fidelity InternationalFidelity International offers investment solutions and services and retirement expertise to more than 2.56 million customers globally. As a privately-held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 locations and with $783.6 billion in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals.Our Workplace & Personal Financial Health business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $567 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures.Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond.We are committed to being a truly flexible employer, encouraging and trusting our people to perform their role in the way that works best for them, our business, our colleagues and our clients. We offer the maximum possible flexibility over where and when you work for all, considering your role and any local regulations. We call this new approach dynamic working.Find out more about what we do, our history, our new approach of dynamic working and how you could be a part of our future at https://careers.fidelityinternational.com/about-usApplying to this Job Role: Please note you are only required to upload your CV/Resume to the application screen.,

Keyskills :
business requirementscentral banksfinancefinancial institutionsasset managementsqlanalytical skillsservice levelscustomer relationserpsql server