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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Rs 3.5 - 4.5 Lakh/Yr |
Industry | NBFC ( Non Banking Financial Services ) |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Office 365 & SharePoint experience is mandate This is for a BPO business where these people would be working as Chat/voice Tech Support. Mandatory Skill system PowerShell Job Description We are seeking a proactive Service Engineer with a passion for customer service to help provide support, problemsolving and advice on our range of software products for all customers. Our ideal candidate pairs technical expertise with an outstanding positive, ready-to-help attitude. Your responsibilities will include: -Providing high-quality phone and email support for a technical product -Replicating complex customer issues and solving problems -Providing a conduit between product teams and customers on issues -Recognizing and communicating product issues to the Development team -Direct assistance to the Sales team with online product questions and demonstrations -Providing community and online support in our forum -Working with customers on case resolutions -Continually contributing insights to our knowledge databaseSalary 3 Lac 50 Thousand To 4 Lac 25 Thousand P.A. Industry ITES / BPO / KPO / LPO / Customer Service / Operations Work Experience 3 - 5 Years Qualification Vocational Course, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree,
Keyskills :
customer caresharepointcommunicationcall centeremail supponline suppcustomer servicesalesemail operations