Business Strategy & Growth Leader - SaaS Firm

Job Description

Business Strategy & Growth Leader - (Consulting Background) Designation/Role : Business Strategy & Growth LeaderLocation: Gurgaon Working Days: 5Mode of Work: HybridTotal Experience: 7 - 12 YearsQualification: Good Pedigree IIT / NIT + MBA (not mandatory).Work Experience - SAAS Background Preferred, Someone who has been into consulting and worked in a central Operations/ strategy team driving critical projects in high-growth startups. Someone who loves operations, strategy, systems, and product workflow - and who wants to put those skills to driving key implementation metrics with a business culture is a perfect fit.This is a senior-level techno-managerial role where the person would be leading the function centrally. There are multiple roles as well to drive key metrics such as TTL - Time to Live NRR - Net Revenue Retention . - This would involve building strategy, coordination with the product team as well as cross-functional teams to drive the projects centrally.- Youll work directly with the leaders to solve business-critical problems and be part of a group responsible for driving companys growth exponentially.Key Responsibilities :- Find innovative ways to optimize and scale the growth of the organization by reducing the TAT of SAAS implementation at the Clients end.- Grow and monetize existing partners through scalable programs.- Drive the P&L of all existing critical accounts with a focus on Cross-sell and up-sell of products to the accounts - Manage a portfolio of accounts, and establish productive, professional, and profitable relationships with key personnel and CXOs in all large accounts.- Identify and implement the processes, tools, resources, and data needed to drive the projects with defined KPIs and metrics.- Continually innovate, develop and suggest enhancements to the client management function such as new methods of analysis or other techniques.- Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.- Manage schedules with project resources and risk trackers within the time framework- Work closely with clients to understand their needs and assure they have an amazing experience and focus on desired outcomes.- Be responsible for new end-user client engagement and all pre/post-implementation support.- Handle and resolve initial client requests during the implementation phase throughout the launch.- Convey customer feedback to the product and management teams to help the company constantly improve its product offerings- Support clients through the implementation process by applying strong problem-solving, troubleshooting, and data management skillsRequirements & Qualifications:- 5+ years of work experience in either SAAS or Management Consulting firms with high-growth startup experience.- Experience managing people and building culture- Takes ownership and proactively addresses new challenges and opportunities- Must be proficient with, and an adopter of new technologies- Exceptional communication and follow-up skills -both oral and written -with strong attention to detail- Be collaborative, and able to multitask, prioritize, and manage time efficiently.- Results-oriented individual with strong negotiation skills, organized team player with leadership qualities- Excellent interpersonal relationship skills, verbal and written communication skills and are adept at working with multiple stakeholders- Strong interpersonal skills.- Strong organizational skills.- Ability to juggle multiple initiatives simultaneously. Additional Perks:- Free breakfast, dinner and snacks at the office- Monthly team outings, e.g., laser tag, paintball, football, trampoline etc.- Quarterly team parties and annual offsiteCompany-sponsored enrolment worth 40K annually to online learning resources like Coursera, edX etc.International trip vouchers for top performersCompany-sponsored asset purchase worth 50KGames in office - Mini golf, pool, foosballRegular tech seminarsAbout the Company : Series B Funded SAAS Company,

Keyskills :
key metricsdata managementproblem solvingaccount planningbusiness cultureclient managementbusiness strategy