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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Management Consulting / Strategy |
Functional Area | Operations Management / Process Analysis |
EmploymentType | Full-time |
Should have good knowledge of sending students to abroadShould have good knowledge of sending students to abroadTraining the Junior Counsellors/ Trainee CounsellorTraining tele- counsellors on how to file an application, visa applications, applying for accommodation and preparing students for their studies in the overseas.Applying to various universities/ colleges overseas.Maintaining accurate ledger and computer records of students counselled and applications sent to the Universities, overseas.Liaising with students, partners and client institutions.Assisting with the general running of the office to ensure smooth operations.Filing Visa Applications with the respective embassies.Prepare reports on students and activities as required by the administration.Maintain and update daily work database and ensuring daily, weekly and monthly goalsClosely monitor lead numbers and track conversion rates and make improvementsMeasure report call center agent performance Research, identify and implement new opportunitiesClassify the calls based on their importance as per defined criteria Identify and escalate priority studentsFollow up customer calls where necessary Complete call reports and DispositionsCANDIDATE PROFILE:Work Experience: 1+ Years in Study Abroad ConsultationResult- orientated and able to work under pressure to achieve targetsCommitted to work long- termExcellent command of spoken and written English as well as the local language.An ability to communicate effectively with colleagues, students and other members of the public of all age groups and social backgrounds.Ability to learn on own initiative and research best study options for students.,
Keyskills :
training database target marketing sales budgeting allcenter businessdevelopment